Question 1

What is my personal space on the website?

Accepted Answer

Your personal space is where you will find all relevant information about your activity on the website. We highly recommend creating one to have access to the followings information and features:

My Orders: View your order history or check the status of a recent order.
My Addresses: Add and manage the addresses you use often.
My Wishlist: View products you've saved to your wishlist. Click on the "heart" while browsing to save a product to your list. Log in first to activate this feature.
My rewards: View your points and rewards from our loyalty program
Notifications: For the Tech Ressources part of the website. Subscribe, like and comments on the articles.
Notification Settings: Choose the notifications you want to get about the articles.

Question 2

How do I create my personal space?

Accepted Answer

It's really easy and intuitive but you will find the steps described below.

1) Locate the login button in the top right of the website:

2) A pop-up window will appear to offer you multiple choices to create your access. Choose what you prefer and follow the steps. 
Note: When signing up with an email, we need to make sure you are human and got the right email. A verification code will be sent, to be entered in the appropriate field.
 
3) Once your access is created, log in and you should see the following:
Note: Click on any of those options in the drop-down menu to go to your personal homepage

Example of your personal homepage:

Question 3

How do I use my promo code?

Accepted Answer

We use promo codes with our customers for different reasons, but they all work the same.

To use a promo code, add your products to the cart as usual. When you are done shopping, click on the checkout button.
Then, enter the promo code in the field below.
Click apply and check the effect of your coupon.

Question 4

Where do I see my Bushpig Points total and rewards?

Accepted Answer

Once you have created access to your personal space on the website, go to the "My Reward" menu. From here you will be able to see the total points you've earned with your purchases and the rewards you have unlocked.

More info about our loyalty program here: Bushpig Reward Program

Example below:

Once you have reached the threshold to unlock a reward, the "Get coupon" button will appear for you to redeem the reward. You can see the other level of rewards not reached yet.

Question 5

How do I redeem my rewards?

Accepted Answer

Once you have accumulated enough points to reach a reward level, you will get an automatic email to let you know about it. See the example below:

To redeem your reward:

1. Log into your personal space on the website
	2. Go to the "My reward" menu. You will see all the rewards unlocked.

3. Click on the "Get coupon" button, and a pop-up window will open.
	4. Confirm you want to redeem and your personal coupon code appears.

5. Use your coupon code on your next order by entering it at checkout.

Free Shipping on all Orders Over $299 CDN in Canada Only. We Ship Worldwide!

We are Shipping to the U.S. Please See Our Shipping Policy for more details

Frequently Asked Questions

What is my personal space on the website?

How do I create my personal space?

How do I use my promo code?

Where do I see my Bushpig Points total and rewards?

How do I redeem my rewards?

Shop by Bike

Shop by Parts

Shop by Brand

Tech Resources

Company

Social

Free Shipping on all Orders Over $299 CDN in Canada Only. We Ship Worldwide!

** We are Shipping to the U.S. Please See Our Shipping Policy for more details **

Frequently Asked Questions

What is my personal space on the website?

How do I create my personal space?

How do I use my promo code?

Where do I see my Bushpig Points total and rewards?

How do I redeem my rewards?

Shop by Bike

Shop by Parts

Shop by Brand

Tech Resources

Company

Social

We are Shipping to the U.S. Please See Our Shipping Policy for more details