Shipping Policy

Bushpig Performance is a company created by riders for riders. As a small company, we care about your business and make every effort to deliver your order promptly.

 

However, please read our shipping policy below before you place your order.

You can also load your cart with your items and see directly what the shipping charge will be.

If you have questions, send us an email at info@bushpigperformance.com, and we'll get back to you promptly.

  • All orders ship from Vancouver, BC, Canada, unless otherwise stated.

  • Most orders are shipped 1-2 days after we receive your order.

  • Keep in mind that all prices mentioned on the website are Canadian Dollars (CAD).

  • We offer standard and express shipping service to your destination. Please see the details for each area below.

* In the rare instance, your particular location might be unreasonably costly, we reserve the right to propose a custom shipping charge. You'll be able to accept or cancel the order based on the suggested price.

* Please note that the shipping and delivery times stated are business days and do not include weekends or holidays. We have no control over carrier delays due to Covid-19 but do our best to get your packages to the carrier as soon as we can to avoid further delays.

* If the shipping address does not match the billing address provided, we will delay your order until verifying the information.

We reserve the right to ship only to the billing address for first-time customers. We do this as a security measure to protect both parties (you and us) from fraudulent transactions. If you want to avoid delays, make sure the billing and shipping address matches the address on file with your credit card company, or in the case of PayPal, make sure you have a verified address.

Shipping in Canada

 

 

 

 

 

 

 

We provide free shipping for all orders over $299.

For orders under $299, we use the best service available to provide you with a fair shipping rate based on these categories of products:

- Stickers only - Free Shipping!

  • Regular mail service.

  • Estimated delivery time: 2-6 days.

  • Order shipped confirmation.
  • No tracking.
     

- Small parts only

Regular Shipping - flat rate $3.00

  • Regular mail service.

  • Estimated delivery time: 2-6 business days.

  • Order shipped confirmation.

  • No tracking.

Express Shipping - flat rate $12.00

  • Estimated delivery time: 2-6 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

- Standard Parts

Regular Shipping - flat rate $14.00

  • Estimated delivery time: 2-21 business days.

  • We provide tracking and delivery confirmation.​

Express Shipping - flat rate $25.00

  • Estimated delivery time: 2-7 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

 

- Oversized Exceptions

We charge a slightly higher flat rate for more oversized items such as seats, plastic body parts, luggage, skid plate to accommodate the additional shipping costs associated with larger and heavier boxes.

Regular Shipping - flat rate $20

  • Estimated delivery time: 2-21 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

Express Shipping - flat rate $40

  • Estimated delivery time: 2-7 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

Please note that we add the PST/HST taxes for your province/territory at check out for our fellow riders in Canada. Contact us to waive your shipping fees if you are local in Vancouver. We can arrange to have you pick up your parts from us in person.

Shipping to the U.S.A

We provide free shipping for all orders over $299.

For orders under $299, we use the best service available to provide you with a fair shipping rate based on these categories of products:

- Stickers only - Free Shipping!

  • Regular mail service.

  • Estimated delivery time: 4-7 days.

  • Order shipped confirmation.
  • No tracking.

- Small parts

Tracked - flat rate $7.50

  • Tracked mail service.

  • Estimated delivery time: 4-7 business days.

  • Order shipped confirmation.

  • Tracking and delivery confirmation.

Express Shipping - flat rate $12.00

  • Estimated delivery time: 3-5 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

- Standard Parts

Regular Shipping - flat rate $19.00

  • Estimated delivery time: 4-7 business days.

  • Tracking and delivery confirmation.​

Express Shipping - flat rate $29.00

  • Estimated delivery time: 3-5 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.

- Oversized Exceptions

We charge a slightly higher flat rate for more oversized items such as seats, plastic body parts, luggage, skid plate to accommodate the additional shipping costs of larger and heavier boxes.

Regular Shipping - flat rate $27

  • Estimated delivery time: 4-7 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

Express Shipping - flat rate $45

  • Estimated delivery time: 3-5 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

* These offers might not apply to U.S. Territories, including Puerto Rico, Guam, and U.S. Virgin Islands. If not, we will be in touch.

* Orders ship to the billing address of the credit card provided, or if using PayPal, the verified address only.

Import Taxes:

We do not charge sales tax on U.S. orders, but please be aware that you will be responsible for any customs and clearance fees that may apply at the destination point. It is the buyer's responsibility to know and understand the customs laws regarding their delivery state.

 

Import taxes in the U.S. are based on the Declared Customs Value and differ depending on the U.S. state the product ships to.

Due to export laws, we list all products' value at their actual cost and cannot alter shipments' value. 

Customs delay: 

Please consider the additional time the customs office may flag and hold your package; this can be 5-20 business days.

IMPORTANT NOTE: risk of loss and title for items purchased on Bushpigperformance.com pass to you upon our delivery to the carrier or, if such things must cross an international border, then the risk of loss and title pass to you when they clear customs.

International Shipping (rest of the world)

We provide free shipping for all orders over $299.

For orders under $299, we use the best service available to provide you with a fair shipping rate based on three categories of products:

- Stickers only - Free Shipping!

  • Regular mail service.

  • Estimated delivery time: 14-45 days.

  • Order shipped confirmation.
  • No tracking.

- Small parts

Small Packet Air Shipping - flat rate $20.00

  • Regular mail service.

  • Estimated delivery time: 6-45 business days.

  • Order shipped confirmation.

  • No tracking.

- Standard Parts

Regular Shipping - flat rate $60.00

  • Estimated delivery time: 14-45 business days.

  • Tracking and delivery confirmation.​

Express Shipping - flat rate $90.00

  • Estimated delivery time: 3-14 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.

- Oversized Exceptions

We charge a slightly higher flat rate for more oversized items such as seats, plastic body parts, luggage, skid plate to accommodate the additional shipping costs of larger and heavier boxes.

Regular Shipping - flat rate $90

  • Estimated delivery time: 14-45 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

Express Shipping - flat rate $140

  • Estimated delivery time: 6-12 business days.

  • On-time delivery guarantee.

  • Tracking and delivery confirmation.​

*In the rare instance, your particular location would not be possible with our chosen service or would be unreasonably costly. If you know of issues shipping to your country, we can use the courier of your choice to send your order. We reserve the right to hold on to your order and propose you a custom shipping charge. You'll be free to accept or cancel the order based on those shipping fees.
 

*Orders ship to the billing address of the credit card provided, or if using PayPal, the verified address only.​

VAT/Import Taxes:

We do not charge sales tax on international orders, but please be aware that you will be responsible for any customs and clearance fees that may apply at the destination point. All international customers are responsible for paying for VAT and import duties. We list all shipments' value at their actual cost due to export laws and cannot alter their value.

Customs delay: 

Please account for the additional time your country's customs office may flag and hold your package; this can be 5-20 business days depending on the country.

IMPORTANT NOTE: risk of loss and title for items purchased on Bushpigperformance.com pass to you upon our delivery to the carrier or, if such things must cross an international border, then the risk of loss and title pass to you when they clear customs.